Emotional intelligence EI refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it's an inborn characteristic. Imagine a world in which you could not understand when a friend was feeling sad or when a co-worker was angry. A number of different assessments have emerged to measure levels of emotional intelligence.
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When I ask people what comes to mind when they think about "emotional intelligence," their answers are often centered around themselves. I hear things things like "knowing my personal competencies," "being self-aware" or "managing my emotions. This isn't surprising: Most of the literature out there focuses on how people can build emotional intelligence for their own benefit. People with low emotional intelligence or lack it entirely often make the mistake of only recognizing and exercising their own emotional strengths. The most emotionally intelligent people know that in addition to understanding their own emotions, it's important to perceive the emotions of others, and the way that their environment impacts those emotions. Recently, I was called in to work with an engineering plant to help them improve their teams and systems. The products this company makes have very little room for error, and the stakes are high.
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Faces convey many important signals, but our ability to perceive the measured intelligence IQ of another person is contingent on the gender of the subject. In , Czech scientist Karel Kleisner conducted a study in which participants viewed photographs of 40 male and 40 female subjects and rated their intelligence. Kleisner sought to discover if there was a relationship between perceived and measured intelligence. He found answers, and along the way he unearthed a number of fascinating revelations about appearance and intelligence: 1. Grids showing differences in facial shape between faces with attributed high intelligence and low intelligence compared to an average configuration in the middle.
All of us are born with different levels of emotional intelligence. However, we can develop and cultivate it and become more aware of it to have better relationships and life experiences. Travis Bradberry identifies 18 characteristics of emotionally intelligent people. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.